FREQUENTLY ASKED QUESTIONS

How do I view my order status?

Your real-time Order Status is available within your MY ACCOUNT section, which you can access here

How do I track my shipment?

To track the progress of your shipment, please follow the link below and enter the Tracking Number provided in the MY ACCOUNT (Order Tracking) section:

INDIAPOST ORDER TRACKING LINK - CLICK HERE TO ACCESS
https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx

How long does delivery usually take?

Orders are typically processed and printed within 3 to 5 working days of order placement. 

Standard Shipping is FREE and via India Speed Post
(Please allow 3 to 7 working days for delivery)

Please note that Delivery times above are in addition to the Order Processing time.

Will my order be printed exactly as per the details I have given?

We offer real-time Customisation for all Labels with a live Label Preview at the time of order placement. What you provide at the time of customisation is EXACTLY what will get printed. Therefore, please do double check and ensure all details provided are correct before you confirm your order. No changes can be made to these details if your labels are already in the printing process.

HOW DO I CANCEL MY ORDER?

All orders placed on Smilelabels.com are custom orders that are specifically made for you. Orders are usually processed on the next working day after they are received. If you would like to cancel your order for any reason, please email us as soon as possible by filling in the Contact form on this page or email us at support@smilelabels.com 

Please note that your order cannot be cancelled if your labels are already in the printing process.

WHERE CAN I VIEW YOUR COMPLETE LIST OF FAQS?

Click HERE to view our exhaustive FAQ. We encourage you to go through this information before your contact us.

CONTACT US VIA THE FORM BELOW

    OUR OFFICES ARE AT:

    132, 6th A Cross, RMV Extn, Bangalore 560003

    We can also be reached via the following methods: Email us at support@smilelabels.com WhatsApp (Messaging only) on 9008313311 between 9:30 AM and 6 PM, Mon - Fri, and 10:00 AM to 2:00 PM on Saturdays.