FREQUENTLY ASKED QUESTIONS
Your real-time Order Status is available within your MY ACCOUNT section, which you can access here.
To track the progress of your shipment, please follow the link below and enter the Tracking Number provided in the MY ACCOUNT (Order Tracking) section:
INDIAPOST ORDER TRACKING LINK - CLICK HERE TO ACCESS
https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
Orders are typically processed and printed within 3 to 5 working days of order placement.
Standard Shipping is FREE and via India Speed Post
(Please allow 3 to 7 working days for delivery)
Please note that Delivery times above are in addition to the Order Processing time.
We offer real-time Customisation for all Labels with a live Label Preview at the time of order placement. What you provide at the time of customisation is EXACTLY what will get printed. Therefore, please do double check and ensure all details provided are correct before you confirm your order. No changes can be made to these details if your labels are already in the printing process.
All orders placed on Smilelabels.com are custom orders that are specifically made for you. Orders are usually processed on the next working day after they are received. If you would like to cancel your order for any reason, please email us as soon as possible by filling in the Contact form on this page or email us at support@smilelabels.com
Please note that your order cannot be cancelled if your labels are already in the printing process.
Click HERE to view our exhaustive FAQ. We encourage you to go through this information before your contact us.
CONTACT US VIA THE FORM BELOW
To contact us, please send a message on WhatsApp to 9008313311.
TIMINGS: Mon to Fri - 9:30 AM to 6 PM
Sat - 10 AM to 2 PM
Note: Requests for Order Cancellations or changes to your order must be communicated via Whatsapp ONLY to 9008313311.
Our address:
132, 6th A Cross, RMV Extn, Bangalore 560080